Shipping policy

Thank you for shopping at Poshakha. We strive to provide a curated collection of high-quality products. To offer a wide variety of items at competitive prices, we operate on a dropshipping model.

1. How Our Shipping Works

Poshakha partners with global and local suppliers to fulfill your orders. This means that while you purchase the product through our store, the fulfillment, packaging, and shipping are handled directly by our third-party dropshipping partners.

As a result, your order may be shipped from different locations depending on the item and the supplier's warehouse. If you order multiple items, they may arrive in separate packages at different times.

2. Processing Times

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Please note: Processing time is separate from the shipping time.

3. Shipping Estimates

Because our products are shipped directly from our suppliers, delivery times can vary based on your location and the origin of the product.

Domestic Shipping: Estimated 7-10 business days.

Estimates are not guarantees. Delays may occur due to customs processing, postal strikes, or high-volume seasons.

4. Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout.

Standard Shipping: Calculated based on the states.
Free Shipping: We offer free shipping on all orders.

5. Tracking Your Order

Once your order has shipped, you will receive an email with a tracking number. You can use this number to monitor your package's progress through the carrier's website. Please allow 48 hours for the tracking information to become active.

6. Customs, Duties, and Taxes

Poshakha is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

7. Damaged Items

If you receive a damaged product, please save all packaging materials and damaged goods, and contact our support team immediately at poshakhaenquiry@gmail.com. Since we work with dropshipping partners, we will coordinate with the supplier to resolve the issue or arrange a replacement for you.